Grand Convenience

Today Grand Retail Store represents the future of smart retailing with 78 stores spread across the Middle East and India.

We are continuously exploring new market opportunities to provide our customers a unique and innovative shopping experience.

A Seamless Retail Experience

Retail shopping experience has evolved with rapid developments in technology. Innovative mediums like online shopping have changed the traditional market landscape. As a customer focused company, we are constantly adapting to their changing habits and behaviors to ensure maximum convenience and seamless services

Grand Shopping Mall

Grand Hypermarkets

Grand Supermarkets

Grand Wholesale

Grand Xpress

Grand Convenience Stores

Costo

OUR CONTINOUSLY EXPANDING GLOBAL NETWORK

RETAIL FLOOR SPACE

3,066,112 sqft

RETAIL FLOOR SPACE
CUSTOMERS SERVED DAILY

274,988

CUSTOMERS SERVED DAILY
WAREHOUSING SPACE

1,014,022 sqft

WAREHOUSING SPACE
VEHICLE FLEET

560

VEHICLE FLEET

RETAILING WITH RESPONSIBILITY

At Grand, we embrace our role as a responsible corporate citizen of the social environment we operate in. Our commitment to responsible retailing is an important business principle and a key element that defines our brand.

  • Recycling paper, plastic, aluminum, ink cartridges and other paraphernalia.
  • Reusing packing materials, advocating the usage of recyclable plastic ackaging and paper bags
  • Encouraging double-sided printing as much as possible to halve paper consumption.
  • Promoting a paperless culture - reducing the use of paper by going digital for bill payment, invoices, vendor orders, flyers and vouchers.
  • Using eco-friendly cleaning products that are biodegradable and non-toxic.
  • Deploying energy-efficient lighting systems, PCs, printers, refrigerators and other office equipment to reduce our carbon footprint
  • Ensuring electrical efficiency of mechanical equipment through regular maintenance.
  • Production of toxin-free garments at our special eco-friendly facility.
  • Encouraging the procurement and consumption of organic food and free-range livestock.

Always Farm Fresh

We focus on meeting the needs of customers by providing a broad selection of farm fresh, high-quality products from local markets and also directly sourced from Europe, Asia, Far East, North America and Africa.

Costo is our brand new retail concept that focuses on a cost efective, neighborhood grocery experience.

It’s been designed with customers and their requirements at the core of all operations. In other words, it’s a value-centric daily purchase store that caters to the everyday needs of customers in close vicinity.Costo has been conceptualized as a no-frills, retail store that offers discounts and extra value to customers, with the help of private label products. It will cater to categories like fresh, food and non-food items, butchery, fishery, household, fashion, footwear, electronics, mobile phones, and laptops. Perishable goods like farm produce, and meat are exclusively flown in from around the globe on a daily basis to offer uncompromised quality at the best price. Our specialized product procurement team handpicks all Costo products, to make sure customers get the best value for their money. Our private label brands eliminate additional layers of logistics and distribution, resulting in reduced prices and faster stock replenishment.

If there’s one thing Costo promises, it is – best quality t the best prices.

SMART RETAIL TECHNOLOGY

At Grand, we embrace our role as a responsible corporate citizen of the social environment we operate in. Our commitment to responsible retailing is an important business principle and a key element that defines our brand.

We promote a paperless, eco-friendly work culture at all levels in the organization. The group employees over 100 IT professionals who ensure uninterrupted realization of our objectives. We’ve built a dedicated team of 15 software programmers that helps us develop customized solutions. Our IT infrastructure is among the best in the industry. It ensures seamlessness and convergence that facilitates procurement, placement and promotion of merchandise. Our retail ERP services create a platform for inventory management, pricing, warehouse management and back-office functions, including finance and HR.

The nature of retail is changing, giving rise to unique opportunities for designing a new tech-fueled, customer-centered shopping experience.

With an influx of a new generation of tech-savvy consumers, we take great pride in implementing digital transformation in our overall business strategy. At Grand, we’ve

embraced the changing landscape of retail and have been making strides in digital projects that will completely revolutionize the retail experience.
Our digital prowess is demonstrated by the following elements:
Our social media channels have a collective reach of more than 3 million people
We’ve interwoven artificial intelligence (ai) into our customer service and feedback systems in the form of conversational chatbots and smart messaging
We’ve integrated the Internet of Things (IoT) into our retail infrastructure and have digitized electrical assets like chillers, freezers, POS/card readers and cooling systems
The Grand Mobile app enables customers to experience the Grand convenience virtually through promotions, daily deals, and tracking of loyalty points.

SUPPORT SERVICES

REGENCY GROUP OPERATES SEVERAL OTHER BUSINESSES THAT OFFER SUPPORT SERVICES FOR THE FLAGSHIP RETAIL DIVISION.